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E-admin in the Andalusian Health Service


Servicio Andaluz de Salud - EDICOM Business Case

The Central Health Services of the Spanish public system have to manage a high volume of resources to ensure the attention to citizens. In some cases, this organizational task becomes especially complicated, mainly due to the vast dimensions of the service. The solution to the problem is found through information technologies.

The Andalusian Health Service (SAS) is a clear example of how e-management can simplify and automate this process. The Health Ministry of this autonomous region engaged EDICOM to create a centralized communication platform able to integrate the almost 600 SAS suppliers and facilitate the exchange of documents.

This task presented some difficulties, due to the speed with which it had to be developed and the different technological capacities of each partner, ranging from huge pharmaceutical corporations to small local suppliers. However, after a pilot project, EDICOM managed to design a 100% operational XML/EDI solution able to handle a total document workflow, ranging from the purchase order to the invoice from the supplier.

The SAS currently has efficient management that ensures the provisioning of each of the healthcare points spread throughout Andalusia. In addition, administrative processes are now simpler, transactions with suppliers have been streamlined and, as a result, costs are lower.

To learn more about the Andalusian Health Service success story, you can check out this analysis:

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