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How to choose an e-invoicing provider in France?

09/05/2017

prestataire de facturation électronique

France is currently immersed in the rollout of B2G Facture Demat. The next deadline for mandatory implementation is January 1, 2018 and will affect over 4700 businesses. There are still 8 months to go, but the fact is that the companies affected must choose an e-invoicing provider that enables them to adapt as quickly as possible to the new Chorus Pro model.

Bear in mind that the group required to sign up as of next year includes companies with 250 to 1000 employees. These are therefore companies which generally exchange a high volume of bills with public administration. So, the most recommendable option is to choose an EDI solution integrated with the ERP to automate the process. However, this alternative does require certain changes to the in-house systems, so it is necessary to approach the technological leap with a sufficient margin of time.

7 tips when choosing an e-Invoicing provider

The question thousands of companies obliged to adopt e-invoicing in France are asking concerns how to choose a technology provider and a suitable solution. At the end of the day, “dematerialization” or e-invoicing is a new trend in which the majority of companies have no experience.

If this is your case, we advise you to always consider these 7 points to ensure your project’s success:

  • Experience

Check that the supplier has experience in the development and implementation of e-invoicing solutions in the B2G area. Ideally, they should already have other clients in France and can show you a local success story. This will ensure that they meet all the requirements laid down in the regulation and can connect to the Chorus Pro Portal.

  • Scalability

Tax agencies around the world are obliged to take up e-invoicing, but in addition, some already require its use in the B2B segment as well. In other words, what you really need is a scalable solution, even although for now you are only going to use the system in France and with the public sector. Moreover, bear in mind that e-invoicing entails economic and efficiency benefits for businesses, so you might want to think about extending its use voluntarily beyond the obligation.

  • Updating

The demands in terms of e-invoicing have changed over the years. In fact, the Chorus Factures portal set up in 2012 has already evolved into Chorus Portail Pro 2017. In this sense, it is important that your tech provider can ensure constant updating of the solution so that it remains always adapted to future requirements.

  • Security

The data exchanged in electronic invoices are particularly sensitive. You must ensure document confidentiality and integrity. To do so, check that the solution applies secure communication protocols and holds accreditations such as ISO 27001, ISAE 3402 or TIER II.

  • Technological infrastructure

To check the technological capacity of your provider and their solution, you can consult their SLA. What are their commitments? Ideally they should guarantee high service availability and compensate you for any breach of contract. In addition, their infrastructure and must be tried, tested and certified by the AIFE (Agence Financiète pour l'Informatique de l'Etat).

  • Support

If any errors occur, you will need a fast response. So, your suppliers should provide a qualified support service 24x7x365, and in different languages if you are operating from different markets.

  • Certified storage service (strongbox)

In e-invoicing, not only is the issuing and sending process important, but also their storage. Choosing a provider that saves these documents digitally, preserving their legal value through the eIDAS regulatory mechanisms and for the period laid down in the regulation in each case.

The EDICOM solution

EDICOM is a leading e-invoicing and EDI provider, with more than twenty years of experience. The Facture Demat solution meets all the requirements mentioned in the previous section and guarantees 99% service availability. In addition, it is a scalable platform adapted to electronic tax compliance in more than 60 countries around the world.  Certificates assuring the quality of the IT processes, such as ISO 20000 or ISAE 3402, are our technological guarantee.

In the European scope, EDICOM now collaborates with several administrations to facilitate e-invoicing implementation. We keep a legal e-Invoicing Observatory staffed by a group of experts monitoring any changes in the e-invoicing area. This enables us to keep the solutions adapted to any technical or legal modifications as they arise.

You can ask for a live demonstration of this solution and further information via the contact form.

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