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EDICOM solves the problem of e-invoices declared by suppliers to the SII, but not received by end users.


A recurring problem that many Chilean taxpayers face is keeping track of invoices that have been issued to them and approved by the SII (the Chilean tax authority that manages electronic invoicing), but which never arrived in their inbox. Not having received invoices from the suppliers, companies are unable to check and corroborate the data. This is further aggravated by the fact that, once they are approved by the SII, the recipient of the bills become responsible for the VAT payment corresponding to those invoices.

In Chile, Electronic Tax Documents such as e-invoices must be previously validated by the SII before being sent. The SII authorizes and forwards them to the issuer, which then sends them to customers. The problem is that e-invoices sent by e-mail are not always received by the customers.

Chilean legislation allows a maximum of 8 days to claim the invoices once issued; after this period, the SII accepts the invoice automatically and includes it in VAT declaration Form F29. The result is that the recipient must pay the corresponding taxes and occasionally accept a document with errors.

At EDICOM, we resolve the discrepancies with Form 29.

The EDICOM e-invoicing system detects inconsistencies between Form 29 and the DTE received. This check is done daily in order to claim any invoice not received. Our system will notify the supplier, requiring them to submit the DTE that was not received within 24 hours. If after this time the DTE has not been sent, our system will automatically contest the electronic invoice before the SII. This will lead to its rejection.

This way, we avoid costs for incorrect tax declaration, and the invoices issued and received by the SII are collated.

Contact our experts to advise you about our solution and avoid uncertainties in your VAT returns to the SII.


Would you like to find out more?

Ask for information.


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