Personal attention in 7 languages
English, Spanish, French, Italian, Portuguese,
German, Dutch

International Support Center

International Support Center

C.S.C. 24X7

24x7 Support Center, is a service that reaches new levels of customer care by ensuring the availability of a technical team that monitors and analyzes the performance of the solutions in place 24 hours a day, 7 days a week.

The C.A.U. 24x7 is a guarantee for all users of our solutions, as in coordination with our R + D + i, takes surveillance and continuous monitoring of all resources available to our customers in our B2B EDICOM Cloud Platform. Thus, any incident that may occur in systems, communications, electronic signature process documents, etc.., is detected instantly with the sole purpose of resolving it immediately so as not to interfere in the work day of each client.

In parallel, the C.A.U. 24x7 works with customers who require a user service that operates 24 hours a day. If your organization needs a business document exchange operating 24 hours a day, you can hire our 24x7 service, which will have at its disposal a team of skilled technicians dedicated to monitoring your solution, and maintaining a line of ongoing communication with you 24 hours a day in order to report and resolve critical incidents that may occur in your facility.

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international support center

100% Service

  • Sector Specific Consultancy International Support Center in 7 languages 24x7
  • Customer Service Center Full Outsourcing of managed tasks for an optimal
  • implementation of your B2B ecommerce project