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Advanced Technological Services for your B2B Platform

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Managed Services

Complete Outsourcing

The Complete Outsourcing Service allows completely free EDICOM management of B2B communication platform and all the tasks associated with daily handling and management of technology resources (servers, databases, backups, maintenance of partner information, error handling, etc.).

EDICOM service offers maximum security infrastructure, monitored continuously (24x7) and staffed by dedicated professionals who will ensure that your solution is always available. Additionally, a technician will act as the user of your B2B ecommerce solution by managing all aspects of the platform.

The operator at your service interacts with you at all times to address and report incidents and alarms for errors in the sending or receiving of transactions, failures in the validation of documents, etc.


Outsourcing operator realice multiple tasks to manage your B2B e-commerce solution. Some of these are:

Management Software

  • Solution Settings
  • Partner Parameterization
  • Error handling processing
  • Alarm management
  • Control of automatic processes
  • Control of communications
  • Profile definition

Partner Connectivity

  • Coordination of early exchanges through your testing environment.
  • Define profiles in the communications network
  • Control information flows between you and your new partners.
  • Opening of "gateways" between different communications networks.

Contact Edicom

Outsourcing Service

Delegate a specialist manager to run your B2B communications platform

100% Service

  • Sector Specific Consultancy International Support Center in 7 languages 24x7
  • Customer Service Center Full Outsourcing of managed tasks for an optimal
  • implementation of your B2B ecommerce project