New CFDI cancellation policy: Is your company ready to comply? (Updated)
Starting on November 01, 2018, the CFDI cancellation policy (online digital tax document), approved by Mexico’s tax administration will go into effect. It’s a new measure that will avoid excessive CFDI cancellations, a problem, which affects a number of taxpayers and is favored by the underground economy. This change along with others scheduled throughout 2018 aim to improve CFDI data. The characteristics and evolution of the Mexican invoicing model have made it an example for other Latin American governments. However, the modifications make it mandatory that users adjust their systems to adapt to new tax changes.
With the implementation of information and acceptance mechanisms, they can be cancelled only when the person in favor of whom the invoice is issued accepts their revocation. In this way, clients will be certain that once they pay for services, the invoices that cover the expenses will not be canceled.
The process is as follows:
Issuers must send a cancellation requestthrough the “Tax Mailbox” to the receiver of the CFDI that they wish to eliminate.
As of that moment, the recipient of the invoice has a period of72 hours to accept or reject the cancellation of the CFDI. A reply must also be sent through the same Tax Mailbox. If the 72-hour margin passes, and the receiver has not responded, the tax administration will accept the cancellation request.
One of the novelties is the use of the Tax Mailbox as a communication channel. It’s a tool the tax administration created to communicate directly with taxpayers and has been used in a very timely manner. With the new cancellation policy, it is essential to have the Tax Mailbox.