For documents that require validation prior to further processing, electronic identification and signatures ensure a complete, auditable trail detailing who validated the content, when it was done, and exactly what was approved.

These workflows can be easily implemented through EDICOMSignADoc.

Timestamps and complete delivery and reception traces certify what was sent, at what time, and under which conditions, reinforcing each purchase order.

This approach reduces risks in commercial disputes and streamlines both internal and external audits.

Contracts, claims, service termination notices, and other high-stakes documents often require verifiable proof of delivery. In these cases, EDICOM’s Certified Electronic Delivery service, accredited under the eIDAS regulation, guarantees that the document reached its intended recipient and produces an independent evidentiary trail that supports this fact.

This third-party accredited evidence shifts the burden of proof in any dispute, audit, or compliance review and adds an additional layer of security to processes where confirmed reception is critical.

Complex transactional cycles, such as a purchase order accompanied by dispatch notices, associated invoices, and tax authority acknowledgments, need to be preserved as a single, coherent documentary set.

We can consolidate all these elements into dossiers that maintain the links between documents, evidence, and responses, creating a strong evidentiary foundation for audits or litigation.

This is enabled by our long-term archiving service, which continuously audits the integrity of each document and its links to the rest of the dossier.

As you add new countries to your project, Trust Services ensure that all workflows, regardless of the jurisdiction, maintain the same evidentiary layer: identity, signature, timestamping, traceability, and long-term archiving.

This level of global consistency is only possible with an international platform.

In some countries, e-Invoicing regulations do not require an electronic signature. In others, the signature is applied only to the data submitted to the tax authority, leaving the rest of the document outside any integrity controls.

As a result, commercial and contractual elements such as agreed prices, negotiated terms, discounts, and service conditions remain unprotected even though they can be decisive in a dispute.

At EDICOM, we consider it essential to preserve the integrity and authenticity of the entire invoice, not just the fiscal portion. For this reason, we apply an additional protection layer by signing the complete document, regardless of local regulatory requirements.

This capability becomes even more important in international projects managed through our Global e-Invoicing Platform, where consistent documentation is key to reducing operational and contractual risks across different markets.

This approach allows you to demonstrate at any moment that the invoice you sent is identical to the one you present during a dispute, claim, or contract review. It offers real protection, not simply the minimum required by law.

A Qualified Trust Services Provider (QTSP or PSC) is an officially accredited entity authorized to issue technical and legally valid evidence that neither party involved can generate independently.

When an EDI or e-invoicing project is built on a platform that incorporates services issued by an accredited trusted third party:

• Every transaction is supported by an independent authority, rather than by the sender’s own systems.
• The evidence produced is reliable, traceable, and aligned with the highest standards of document integrity and authenticity.
• The platform can demonstrate what occurred, when it occurred, and the exact content involved, with evidentiary strength far beyond that of any internal record.
• In audits, disputes, or regulatory reviews, this evidence shifts the burden of proof and provides genuine assurance.

At EDICOM, this additional trust layer is integrated directly into the platform: electronic signature, identification, timestamping, certified delivery, and long-term archiving all operate under our accreditations as a Qualified Trust Services Provider.

Your project does more than function: it is grounded in strong, independent evidence issued by an accredited third party. A layer of guarantees that supports you in any country, in any process, and with any partner.

Delegating your signing processes to EDICOM means you no longer need to manage certificates, signing infrastructures, or renewal procedures. We provide the technology, certificates, and secure systems required to sign your documents with full reliability.

When you delegate signing:

• We sign on your behalf using certificates issued to EDICOM for this purpose, whenever the project allows it.
• We guarantee operational continuity, even if your own certificates expire or encounter issues.
• We ensure that every signature is generated in a controlled environment, audited and aligned with the most demanding standards.
• You avoid technical burdens, renewals, key custody, and dependencies on local infrastructure.
• You integrate signing directly into the EDICOM Platform as a natural part of your document workflows.

The result is a more agile, more secure, and fully managed operation, without downtime or risks associated with certificate handling.

You focus on the process; EDICOM takes care of signing every document correctly.

Delegating your signing processes to EDICOM means you no longer need to manage certificates, signing infrastructures, or renewal procedures. We provide the technology, certificates, and secure systems required to sign your documents with full reliability.

When you delegate signing:

• We sign on your behalf using certificates issued to EDICOM for this purpose, whenever the project allows it.
• We guarantee operational continuity, even if your own certificates expire or encounter issues.
• We ensure that every signature is generated in a controlled environment, audited and aligned with the most demanding standards.
• You avoid technical burdens, renewals, key custody, and dependencies on local infrastructure.
• You integrate signing directly into the EDICOM Platform as a natural part of your document workflows.

The result is a more agile, more secure, and fully managed operation, without downtime or risks associated with certificate handling.

You focus on the process; EDICOM takes care of signing every document correctly.

The key role of a trusted third party is to provide independent confirmation of what occurs in each digital transaction: which document was sent, when it was sent, to whom, and with what exact content. It does not interpret events, reconstruct them, or validate them after the fact. It certifies facts.

When this evidence is issued by an accredited third party — rather than by the internal systems of one of the parties — it ceases to be “your version” of events and becomes objective proof, valid before auditors, customers, suppliers, and authorities.

This is what shifts the burden of proof: if independent evidence exists, the party challenging it must prove otherwise.

In practice, this means:

• Stronger positions in commercial disputes.
• Lower risk in litigation or claims.
• Audit-ready and defensible processes without relying on internal reconstructions.
• Protection against challenges to a shipment, receipt, or document content.

With EDICOM, every piece of evidence — timestamps, signatures, certified delivery, or long-term archiving — is generated under our status as an accredited Qualified Trust Services Provider, delivering a level of assurance no internal system can provide on its own.

Signing documents at scale can become a real challenge, especially when advanced or qualified electronic signatures are required. These signature levels depend on recognized certificates and the use of secure signature creation devices — such as USB tokens or smart cards — which are not designed to process thousands of signatures in a matter of seconds.

This is where EDICOM’s cryptographic infrastructure makes the difference.

Within EDICOMPlatform, you can sign large volumes of documents through two complementary services:

Delegated Signature

When regulations allow it, EDICOM can sign your documents on your behalf using certificates issued to EDICOM for this specific purpose.

Under this model, you completely eliminate the need to manage certificates, devices, renewals, or cryptographic processes. Everything is executed through our accredited infrastructure, in a centralized, secure, and scalable manner.

Remote Signature

When signing cannot be delegated, Remote Signature is the alternative.

Your certificate — whether issued by EDICOM or by a third party — is securely hosted in our HSMs (Hardware Security Modules) and used within EDICOMPlatform to sign documents at scale without relying on physical devices.

• No tokens.
• No smart cards.
• No operational bottlenecks.