Global integration in the "cloud"
E-commerce platform in ASP-SaaS mode

EDICOM B2B Cloud Platform

Business Continuity Plan

The Business Continuity Plan is composed of a plan to recover from disasters, as well as a plan to reestablish normal business operations. The procedures to recover from disasters implies a wide joining of technical and human resources that is put in place and coordinated immediately when faced with any contingency that may threaten the normal functioning of the EDICOM B2B Cloud Platform.

EDICOM counts on solid procedures that are proven to recover the administration of the business, the data processing center, the personnel responsible for the implementation and ongoing management of the platform, all information, as well as necessary documentation.

The BCP constitutes a key tool for guaranteeing the continuous service to our clients via the EDICOM B2B Cloud Platform, being a guarantee for the recovery of operations, information, and documentation generated by our systems, in case of any natural or manmade event that could affect the normal functioning of Edicom’s activity.


  • No investment in fixed hardware or software
  • System is overseen and maintained 24x7 by dedicated technicians
  • Accessible via internet from anywhere in the world
  • Permits the complete externalization of one’s B2B communication platform through Edicom Managed Services