Electronic invoicing in Oman
Oman is currently undergoing a major modernization of its tax system through the implementation of electronic invoicing. The Oman Tax Authority (OTA) has reached an agreement with Omantel, the country’s leading telecommunications operator, to develop and launch the national e-invoicing platform.
Characteristics of Electronic Invoicing in Oman
Oman will adopt the Peppol “five-corner” model. The system will use international standards such as UBL (Universal Business Language), facilitating global interoperability. Omantel will lead the technological development, while the OTA will oversee the deployment and regulatory control of the system. Although the final technical specifications have yet to be published, the system is expected to include progressive mandatory use and automated tax validation mechanisms.
Mandatory Use
The implementation of e-invoicing will be mandatory in phases for different taxpayer groups, according to an official timeline that spans from 2026 to 2028:
- Q3 2026 (3rd Quarter 2026): Mandatory e-invoicing begins for the 100 largest taxpayers in the country (large enterprises identified by the OTA). For all other taxpayers, e-invoicing will remain voluntary during this initial phase.
- Q1 2027 (First Quarter 2027): The mandate extends to all large taxpayers. From this point on, all companies classified as large will be required to issue electronic invoices.
- Q3 2027 (3rd Quarter 2027): The requirement expands to cover all businesses for their B2B (business-to-business), B2G (business-to-government), and B2C (business-to-consumer) transactions.
- Q1 2028 (1st Quarter 2028): Final phase, making e-invoicing mandatory for all G2B (government-to-business) transactions as well.
Invoice Format
So far, the tax authority has not defined official technical requirements for taxpayers and providers. However, it is likely that international standards such as UBL (Universal Business Language) and Peppol interoperability profiles will be used.
Electronic Signature
Currently, no official details have been released regarding the requirement for digital signatures on e-invoices in Oman. The proposed e-invoicing framework may not mandate that each invoice be digitally signed by the issuer. Instead, the system is expected to include built-in authentication and tax validation mechanisms within the platform itself and through service providers to ensure invoice authenticity and integrity.
Invoice Archiving
Regarding the preservation and archiving of electronic invoices, no new specific requirements have been detailed beyond those already established in Oman’s existing tax regulations.
Fiscal Control
The OTA will supervise the system and receive invoice data in real time. Invoices will be validated before being delivered to the recipient, ensuring regulatory compliance and full traceability.
Invoice Workflow
Oman’s e-invoicing system follows the Peppol “five-corner” model. The issuing company generates the electronic invoice from its internal system in a structured format and sends it to its authorized service provider. This provider validates that the invoice complies with the technical and fiscal requirements set by the Oman Tax Authority (OTA), including proper UBL formatting and mandatory fields.
Once validated, the invoice is transmitted simultaneously to the recipient (customer or buyer), typically via their own service provider, and to the OTA through a secure channel. This real-time transmission allows the OTA to register the invoice immediately and, if necessary, carry out automated controls or audits. In certain cases, prior authorization from the OTA may be required before the invoice is considered valid.
Finally, the validated electronic invoice is delivered to the customer in a readable and processable format, allowing for direct integration into accounting systems. The entire process is electronic and automated, ensuring traceability, data integrity, and regulatory compliance in every transaction.
Frequently Asked Questions in Oman
What is the role of the service provider?
In the five-corner model defined by the OTA for electronic invoicing, Service Providers, corresponding to corners 2 and 3, act as intermediaries between taxpayers. Their primary function is to validate and exchange electronic invoices between issuers and recipients, as well as to transmit certain tax information to the OTA, which represents the fifth corner of the model. To operate as an accredited Service Provider, companies must complete the accreditation process established by the OTA.
How were the companies included in the first implementation phase selected?
The selection of companies for the first phase was based on various criteria, including revenue level, annual turnover, technological readiness, operational maturity, and representation of diverse economic sectors and types of taxpayers.
Will Small and Medium-Sized Enterprises (SMEs) be included?
Yes. Small and Medium-Sized Enterprises (SMEs) are included in the project and will be incorporated during the third phase of implementation.
Can invoices be issued manually and then submitted electronically?
No. Invoices must be issued directly in electronic format in accordance with the specifications and formats established by applicable regulations.
Are consolidated invoices permitted for B2C transactions?
Consolidated invoices are not permitted for B2C transactions. Each transaction must be documented with a separate electronic invoice issued individually.
If two companies belong to the same VAT group, what VAT information appears for the buyer and the seller?
The technical specifications for electronic invoicing provide for the possibility of issuing invoices for intra-group transactions between entities that are part of the same VAT group.
Must all companies within a VAT group comply with electronic invoicing?
Yes. All entities that are part of the same VAT group must comply with electronic invoicing obligations in accordance with the applicable implementation schedule.
If the seller is not registered for electronic invoicing, can the buyer claim the input VAT?
When the seller is not registered for VAT purposes (that is, does not meet the legal registration requirements) they are not required to join the Fawtara electronic invoicing network. In such cases, invoices issued by that seller may not include VAT, and therefore the buyer will not be entitled to deduct input VAT. If a company receives VAT-inclusive invoices issued by unregistered entities, it may report this situation to the OTA.
On the other hand, if the seller is registered for VAT purposes but has not yet been incorporated into the corresponding phase of the Fawtara system, they may continue to use their current invoicing mechanisms as long as they comply with current VAT regulations. In this case, buyers may continue to claim input VAT in accordance with the currently applicable deductibility rules.
Who validates the invoices?
The service provider validates the format, business rules, and Schematron rules.
Who is responsible if the invoice does not comply with regulations?
Although the service provider performs the technical validations, the ultimate responsibility for the regulatory compliance of invoices lies with the taxpayers. The OTA will also monitor the performance of service providers and may take appropriate measures in the event of non-compliance with the established requirements.
What happens when dealing with consumers or suppliers who are not yet participating in the implementation phase?
If the consumer is not yet part of the implementation phase, the supplier must send the invoice through their service provider, who will forward the relevant tax information to the OTA. However, the invoice may continue to be delivered to the consumer using the processes and formats currently in use.
Conversely, when the supplier has not yet been incorporated into the electronic invoicing system, the exchange of invoices between supplier and consumer may continue to be carried out using the traditional mechanisms currently in place.
Who generates the QR code: the ASP or the company?
The QR code is generated by the taxpayer (C1).
Will the QR code appear in a human-readable format?
Yes. The QR code is mandatory only in the human-readable version of the invoice and is not part of the electronic invoice structure itself.
Where does the QR code on B2C invoices lead?
The QR code will be used by the OTA to verify the authenticity of the electronic invoice in the future via a mobile app.
Is the QR code mandatory only for simplified invoices?
No. The QR code will be mandatory for all B2C transactions.
What information must the QR code include?
The QR code must contain the following fields:
- Seller’s name [IBT-027]
- Seller’s VAT ID [IBT-031]
- Timestamp / date and time [IBT-002 {IBT-168}]
- Total invoice amount (including VAT) [IBT-112]
- Total VAT amount [IBT-110]
- Seller UUID [BTOM-004]
What is the difference between a UUID and an Invoice Hash?
The UUID and the invoice hash serve the same purpose: to ensure the uniqueness and identification of the invoice. For this reason, the adopted model eliminates the separate “Invoice Hash” field, considering the use of the UUID as a unique identifier to be sufficient.
How can taxpayers manage imports?
Import transactions must be reported using the self-billing mechanism, through which the taxpayer issues the corresponding documentation to record the transaction in accordance with applicable tax requirements.
What is the deadline for sending B2B and B2C electronic invoices?
Electronic invoices issued for B2B transactions must be sent in real time. For B2C transactions, invoices must be sent within a maximum of 24 hours from the date of issuance.
Regarding B2C, what is the timeline and deadline for its implementation? Is it possible to implement B2C separately from B2B and B2G?
The B2C model will not be implemented independently. Electronic invoicing requirements for B2C transactions will take effect at the same time as those for B2B and B2G, as part of a joint rollout of the electronic invoicing system.
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